Customer Support Services

Vector97’s customer support services assist clients with all waste management issues. Allow a dedicated representative to efficiently handle all your waste-related communication and problems.

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Service Made Simple: We Handle Customer Issues with Ease

Optimize your coordination and response times with a single point of contact for all properties and vendors. With over 54,000 properties served across the U.S. and Canada, Vector97 has the reach and relationships to better your waste management.

  • Reach out via phone, email, or our client portal to have us handle any issues at   your convenience
  • Remain hands-off, while our ticketing system tracks and swiftly addresses issues within defined SLAs that hold our team accountable to your service standards
  • Free up your time and budget by outsourcing your customer service to a highly capable team
  • Elevate your decision-making with precise, reliable reporting

How Our Service Offering Works


  • Seamlessly manage contracts and invoices through our user-friendly portal
  • Enhance your vendor relationships and resolve issues promptly through our dedicated customer support services
  • Relieve your staff from waste management tasks and tighten your operation  
  • Let one company take care of your waste management system and hand you back actionable insights


  • Harness 30 years of benchmark data behind our procurement and negotiation service to secure competitive vendor rates
  • Resolve billing discrepancies with our detailed invoice auditing
  • Come out on top of any contractual back-and-forth by leaving waste agreements to our seasoned veterans


  • Stay up-to-date on sustainability best practices with integrated ESG reporting
  • Align your business with the highest environmental standards with our superior data aggregation
  • Go green without compromise by cutting costs and your environmental impact concurrently

What We Do

  • Enjoy effortless access to all your vendor contracts and invoices within our user-friendly client portal
  • Streamline your management procedures with our waste billing software
  • Access immediate, real-time data about all aspects of your waste management
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  • Achieve the most competitive rates from your vendors, backed by our three-decade history of data benchmarks
  • Reap the rewards of advantageous contract terms as we steward your waste procurement vendors to unprecedented standards
  • Reclaim your team's time and let us shoulder all your waste management requirements
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  • Keep pace with sustainability practices thanks to built-in, standardized ESG reporting
  • Boost your bottom line and reduce your carbon emissions, all in one
  • Build reporting that might be required by the latest environmental regulations
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Simplify Your Customer Support Processes

Book your free call and start your journey towards efficient waste management, significant savings, and improved customer service.

Our Full Suite of Services

Our Full Suite of Services

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